Sprout Market currently ships to all residential and commercial addresses in Australia.
Your order(s) will be processed (not shipped) within 1 business day of when they are placed. Processed means that we check if we have sufficient stock of the product(s) you have ordered at our warehouse.
After which your order will be dispatched from our warehouse within 1 business day if the products are in stock in our warehouse, otherwise, it will take another 3-7 business days for the supplier's order to arrive.
Please note that the warehouse is closed on weekends. You will receive a shipping confirmation email with tracking information once your order has been shipped.
We use Australia's largest delivery network Service provider Australia Post.
If you require a product urgently (within a week), please contact our customer support team at firstname.lastname@example.org to enquire about partial shipping options or in store pick up. We cannot guarantee that your order will arrive to you within a specific time frame. Please allow 5-7 days of turnaround time if you place an order with us over the weekend or during a period where there is a Public Holiday as these factors can affect delivery time.
Estimated Delivery Time:
Metro: 1 - 3 Business days
Country: 3 - 5 Business days
Metro: 3 - 6 Business days
Country: 5 - 8 Business days
Shipping Costs are fixed at $9.95 for orders below $65 Australia Wide.