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Frequently Asked Questions

Something Else

Do you restock items that are sold out?

We will restock most items that are sold out, and you can sign up to be notified when they are back in stock. Some sold-out items may have been purchased in limited quantities and may not be restocked. In this case, we'll remove them from our catalog and the site.

How can I recommend additional products I would like to see on Sprout Market?

We love recommendations from our members and look forward to adding even more products you use and love every day! Click here to tell us what we're missing and we'll definitely consider it while getting in new products!

How can I rate or review a product I have purchased?

It's easy! Just find the product you would like to review and click on the “Leave A Review” link. We can't wait to check out your reviews!

I am having trouble placing an order or checking out.

We're so sorry to hear that! Please click here or and one of our great Customer Care Champions will assist you promptly.

Why is a login required to browse?

The registration wall is something we do to protect our brand partners who are not comfortable with our deeply discounted prices being publicly visible. We realize that this is different than traditional online stores but we promise that our savings will more than make up for the inconvenience!

We would never share your personal information with anyone. If you'd like to read more about our privacy policy, you can find more information in our terms of service.

What forms of payment does Sprout Market accept?

Sprout Market accepts Visa, MasterCard and American Express.

My promotion code didn't apply

We're so sorry to hear that! Please click here and one of our great Customer Care Champions will assist you promptly.

How can I provide feedback to Sprout Market?

We'd love to hear from you and welcome feedback on how we're doing. Please visit the Contact Us Page and let us know what you think about Sprout Market.

I have a different question.

Please contact our Member Services team here and let us know how we can help!

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